Shipping Information – SoftActivewear.com
Shipping Options
We offer several shipping methods to meet your needs:
- Standard Shipping: 5-7 business days ($7.95)
- Express Shipping: 2-3 business days ($14.95)
- Overnight Shipping: Next business day ($24.95)
Free standard shipping on all orders over $100
Order Processing
Orders typically process within 1-2 business days. Orders placed after 2:00 PM EST will be processed the next business day. Weekend orders are processed on Monday.
Domestic Shipping
We ship to all 50 US states via reliable carriers including USPS, UPS, and FedEx. Delivery times may vary based on destination and shipping method selected.
International Shipping
We currently ship to over 50 countries worldwide. International shipping costs are calculated at checkout based on destination and package weight. Additional customs fees and import duties may apply.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. You can monitor your package’s progress using the provided tracking number.
Shipping Restrictions
Some items may have shipping restrictions due to size or manufacturer requirements. We cannot ship to PO boxes for express shipping methods.
Multiple Item Orders
Items from the same order may ship from different warehouse locations. You may receive multiple packages from a single order at no extra cost.
Shipping Address
Please ensure your shipping address is accurate during checkout. We cannot modify shipping addresses once an order has been processed and shipped.
Delivery Times
All delivery estimates are provided by carriers and are not guaranteed. We are not responsible for delays caused by weather, customs, or other unforeseen circumstances.
Signature Required
Orders exceeding $200 in value require signature confirmation upon delivery. You may authorize carrier release through your tracking information if available.
International Customs
International customers are responsible for all customs duties, taxes, and fees. These charges are not included in our shipping costs or product prices.
Undeliverable Packages
Packages that cannot be delivered and are returned to us will result in a refund of the merchandise cost only. Original shipping charges are non-refundable.
Shipping Insurance
All orders include insurance coverage for loss or damage during transit. Please inspect packages upon delivery and contact us immediately with any concerns.
Holiday Shipping
During peak holiday seasons, order processing and delivery times may be extended. Please check our website for specific holiday shipping deadlines.
Special Handling Items
Certain premium items may require special handling and packaging, which could affect shipping costs and delivery times.
Military Shipping
We offer special shipping services to APO/FPO addresses. Please contact our customer service team for assistance with military shipments.
Returns Shipping
Return shipping costs are the customer’s responsibility unless the return is due to our error. Please refer to our Returns Policy for complete details.
Contact Information
For shipping-related inquiries, please contact us through the customer service form on our website. Include your order number for faster assistance.
We are committed to ensuring your order arrives safely and efficiently. For the most current shipping information, please visit our website or contact our customer service team.